Contact

We’re here to help you cook safely and confidently. Whether you’re choosing your first cooker, troubleshooting a BURN error, or validating a timing conversion, the fastest way to reach us is by email.

• Email: [email protected]
• Typical response time: within 2 business days
• Please include your cooker brand/model, pot size, altitude (if known), and what you’ve tried—so we can help on the first reply.

For media, partnerships, or licensing our data (time–thickness maps, energy‑per‑meal scores), use the subject line “Press/Partnership.” For corrections or safety concerns, use “Urgent: Safety.”

FAQ

1) Which pressure cooker should I buy?
Use our Cooker Fit Finder to match capacity, features, budget, and counter space. If you’re between two models, email us with your priorities (speed, quiet operation, meal prep, or lowest ownership cost) and we’ll recommend a fit with reasoning.

2) My recipe timing is off at altitude. What do I do?
Run your base time through our Timing Converter with your altitude and release method. If results still vary, send your pot size, loaded volume, and ingredients (especially thickness and liquid) and we’ll adjust your profile.

3) Do you accept product samples?
When we accept loaners, brands have no editorial input. We disclose loaners and often buy retail units for verification. If you’re a manufacturer, email with “Loaner Unit” and include model, pot sizes, and firmware version.